Last Updated: May 31, 2025

This Privacy Policy describes how TrendNova World (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from [suspicious link removed] (the “Site”).

1. Contact Us

If you have any questions about this Privacy Policy, your rights, or how we handle your personal information, please contact us:

  • Email: contact@fashion.trendnovaworld.com
  • Phone: +447473863903
  • Address: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, GB

2. What Information We Collect

To provide you with our services, we collect various types of information.

  • Information You Directly Provide to Us:
    • Contact Information: When you make a purchase or create an account, we collect your name, email address, shipping address, billing address, and phone number.
    • Account Information: If you create an account, we collect your username and password.
    • Communication Data: When you communicate with us (e.g., via email or contact forms), we collect the content of your communications.
    • Payment Information: When you make a purchase, we collect payment information such as credit card details or other payment method information. Please note that we typically use third-party payment processors who handle your payment information directly and securely. We do not store your full payment card details on our servers.
    • Customer Support Interactions: Records of your interactions with our customer support team.
  • Information We Automatically Collect:
    • Usage Data: We collect information about how you access and use our Site, such as your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and clickstream data.
    • Device Information: Information about the device you use to access our Site, including hardware model, operating system version, unique device identifiers, and mobile network information.
    • Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like pixels and web beacons) to track activity on our Site and hold certain information. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide and Maintain Our Services: To operate and maintain the Site, process your orders, and deliver products.
  • Process Transactions: To complete your purchases and manage your orders, returns, and exchanges.
  • Communicate with You: To send you order confirmations, shipping updates, customer service messages, and respond to your inquiries.
  • Improve Our Services: To understand how you use our Site, improve its functionality, and develop new features and offerings.
  • Personalize Your Experience: To tailor content, products, and offers to your interests.
  • Marketing and Promotions: To send you promotional materials, newsletters, and information about our products and services (where you have consented to receive such communications). You can opt-out of marketing communications at any time.
  • Security and Fraud Prevention: To detect and prevent fraudulent activities, unauthorized access, and other malicious acts.
  • Compliance with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We engage third-party companies and individuals to perform services on our behalf, such as payment processing, shipping, order fulfillment, data analysis, marketing, and customer support. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
  • Legal Compliance and Protection: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:
    • Comply with a legal obligation.
    • Protect and defend the rights or property of TrendNova World.
    • Prevent or investigate possible wrongdoing in connection with the Site.
    • Protect the personal safety of users of the Site or the public.
  • With Your Consent: We may share your information with your consent or at your direction.

5. Your Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information, including:

  • Right to Access: You have the right to request a copy of the personal information we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Right to Erasure (“Right to Be Forgotten”): In certain circumstances, you have the right to request the deletion of your personal information.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain situations.
  • Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
  • Right to Object: You have the right to object to the processing of your personal information in certain circumstances, particularly where we are processing it based on our legitimate interests or for direct marketing purposes.
  • Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in Section 1.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal information is no longer needed, we will securely delete or anonymize it.

7. Security of Your Information

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. International Data Transfers

As we operate globally, your personal information may be transferred to, and processed in, countries other than the one in which you reside. These countries may have data protection laws that are different from the laws of your country. We will take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable laws.

9. Children’s Privacy

Our Site is not intended for individuals under the age of [16 or 18, depending on your target audience and legal requirements]. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

10. Links to Other Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.